How do I make money?

There’s two ways you can receive money from orders on your Channl website.

  1. Your customer pays online using their Debit/Credit Card and we handle the secure payment online for you. Once the order is fulfilled, we pay you your margin which remains at a competitive 30-40%, we also take care of paying the supplier so there’s no hassle for you to manage payments.
  2. You allow 'On-account' orders to be placed by your customers, in this case you would invoice your customer with their normal terms and take care of receiving their payment and remitting payment back to the supplier when they invoice you.

What’s the catch?

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How can it be free?

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Is customer info secure?

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How long will it take to create a website for my customers?

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Do you have tech support?

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How is this convenient?

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Are there any hidden costs?

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Are these sites public?

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How’s it going to look when the product is finished?

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What are you going to give me that someone else doesn’t?

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What types of payments do you accept?

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When does payment go through? At time of shipment?

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What do you do to maintain the site?

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What are the MOQ’s?

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What if I want a product that isn’t offered on website?

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Do you ship internationally?

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Can I get quotes for potential jobs?

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Can I get my order rushed?

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What if I want to use more than one logo?

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Can I customise my design?

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Is there a live chat service?

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Is there an approval process?

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Is there a tutorial for using the website?

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How do I set up a new user website?

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Can I make any changes to the website structure?

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How do I place a reorder?

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Do you keep my logo on file?

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Do you have a price guarantee? Do you price match and are there any discounts?

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What happens if something goes wrong with my order?

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Can I ship on my own shipping account?

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Can I change or cancel an order?

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Are there set up fees on an initial order and/or reorders?

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Do you charge sales tax?

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As a promotional product distributor, do I need a reseller certificate?

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How do I get status updates on shipments?

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How do I make money?

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What are your turn-around times?

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Tell me about your on-time guarantee?

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Do you require deposits on orders?

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Can my customer use a purchase order?

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What mills and suppliers do you use?

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Are your products compliant with government regulations?

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Do I have a long-term commitment to having a website?

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How do I get my customers using this new website?

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What carriers do you use for shipping and is shipping insurance included?

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Are there limits on what can be printed on my products, on behalf of my customer?

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What is our decorating method?

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What is the margin set on products?

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How many sites can we have?

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How many customer view sites can we have?

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How does the payment process work?

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Who takes the initial payment?

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Can I close my store?

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What can I change on my website?

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How many people can log into the admin area of my website?

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Can I change the pricing?

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How often are the products updated and added on the website?

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How do I get started?

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Contact us.

You can contact us by calling 0844 509 0030
or by email info@channl.com