Email Customisation

Log in to the admin area of your website. Need help?
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Go to Appearance > Customisation

Here you have the option to amend emails that you send to your customers.

Alternate between the template for Orders Received and Inquiries Received. The text in the Editor will change accordingly depending on the template you choose.

Text wrapped in double square brackets are HTML tags.

Customize Emails
Customize Emails

Tags are self descriptive, for example:

[[order_id]] will reference the order number for the order it's being raised for

[[products]] will list products associated with order

[[order_total]] will calculate the cost of the order

Note: all tags will be replaced with actual information when the email is generated. Emails can be customized on a case-by-case basis.

Contact us.

You can contact us by calling 0844 509 0030
or by email info@channl.com